Frequently Asked Questions

Everything you need to know about your Cheeki home experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for home decor items?

We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

Do you offer international shipping?

Currently, Cheeki ships to the United States and Canada. We are working hard to expand our delivery services to more countries in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

Are your products sustainably sourced?

At Cheeki, we prioritize ethical manufacturing. We partner with artisans and factories that follow fair labor practices and utilize eco-friendly materials whenever possible.

Can I cancel or modify my order after it's been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.